New Portal Designs

Posted by ianlandsman on February 4, 2011 · 1 Comment 

custom-feature

For V3 we’re not just redesigning the administrative area, we’re also providing 2 new designs for the customer portal as well. A basic minimal blue which is a take on our existing “classic” theme and then a more stylized gray theme with more background images, gradients, etc. The blue will be a great place to … Read more

Filed under Sneak-Peek · Tagged with , ,

Sending Attachments From The Portal.

Posted by Rebecca on February 27, 2009 · Leave a Comment 

A question recently sent to me by a customer asked how they can accept attachments via the request form.  Which reminded me that customers often aren’t aware of these 2 settings: Admin -> Settings -> Portal -> Allow file attachments: yes/no Admin -> Settings -> Portal -> Do Not Allow Attachments with These Extensions: Setting, … Read more

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HelpSpot in the Wild: activeCollab

Posted by ianlandsman on December 18, 2008 · Leave a Comment 

The fine folks over at the project management tool activeCollab have a really great HelpSpot portal installation. They’ve obviously put some thought and time into their portal and have fully integrated it into the rest of their site. The design is clean and the heavy emphasis they’ve added to submitting and checking on requests makes … Read more

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