Drumroll please….
After battling a few delays and many long hours of work, we’re pleased to announce that our redesigned company and product sites are now live.
So, in a nutshell, here’s what you can expect from the new sites:
- More refined, cleaner, look and feel. Having been a few years since our last version was created, it was time for a change!
- Content for new customers. As mentioned under previous posts, we have an updated Tour, Getting started guide, and one page factsheet; all optimized for the prospective and new customer.
- Easier to find content. Along with the new look we move important content around. For example, customer case studies/testimonials are more prominent than before. Our customers have great things to say about HelpSpot and are using it in some interesting ways, something we thought worth highlighting.
- Quote generator. Prospective customers can now create their own quotes, just as we would provide to them. This should prove to be a HUGE time saver for us and just plain more efficient for customers. Now, instantly they can have a quote to take to management for purchase authorization.
- New Domain. For those paying close attention, you’ll notice our old site was hosted on userscape.com. We’ve since broken out our content into 2 sites: helpspot.com (product site) and userscape.com (company site). Our founder, Ian Landsman, explains his thoughts around why we’ve done this in a recent blog post.
OK, enough blabbing on…go check it out already and tell at least 3 friends to do the same! www.helpspot.com


November 25, 2009 at 5:31 pm
The new site looks great. I love the blending of traditional and non-traditional layout elements. Very sleek and trendy. Great work.
Your blog however, that could use an update